DELIVERY
* International Christmas deliveries may be affected by factors beyond our control, like customs delays, overseas postal disruptions, and COVID-19 restrictions in other countries. We recommend ordering as soon as possible.
WE OFFER DELIVERY TO THE FOLLOWING COUNTRIES:
Australia and New Zealand
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Standard: 7-14 business days*
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Express: 7-14 business days*
TRACKING YOUR ORDER
When your online purchase is complete you will receive an email containing your order confirmation and delivery details when your order is ready to be dispatched. We will also provide you with a link that will allow you to track and trace the status of your delivery at any time.
LOST OR DAMAGED GOODS
If your order is lost or damaged in transit, please contact us within 7 working days of placing your order so that we may assist you.
SPLIT ORDERS
If you have an order with multiple items, such as a pre-order limited edition your order may be split into multiple orders, and will be delivered separately under different tracking numbers. Each time your order is split, you will receive an email notification with the new order details.
For example normal items and pre-order items, they will be shipped separately.
Race Star Sportswear offers pre-order on selected items, this allows customers to receive early access to our collections, and secure items before they arrive. Please read the description carefully to ensure you are happy to wait for the expected arrival period. The date is an expected delivery date, and may change due to elements outside of Race Star Sportswear's control. You will be charged at the time of placing a pre-order. Your items will be shipped as soon as they arrive, and we’ll email you once they’re on the way.
Customers are responsible for keeping their shipping and contact information up-to-date to ensure shipment of pre-orders are delivered to the correct address. Please contact us at sales@racestarsportswear.com to update your details.
If you have any further questions please contact us at sales@racestarsportswear.com or complete the below form or give us a call, we're always happy to help.